Empower Teams to Experiment for AI-Driven Innovation - Episode Hero Image

Empower Teams to Experiment for AI-Driven Innovation

Original Title:

TL;DR

  • Empowering teams to experiment with AI by granting permission to be curious and share findings, rather than dictating usage, unlocks innovative applications and drives organizational momentum.
  • AI, like ChatGPT, can be demystified by relating it to familiar technologies such as search engines and recommendation algorithms, making it accessible for broader adoption.
  • Leaders should focus on establishing AI guidelines and fostering experimentation rather than mastering the technology themselves, enabling their teams to discover practical applications.
  • By asking AI tools "how can you help?" with specific tasks, users can uncover unexpected ways to streamline workflows, saving significant time on routine activities.
  • AI can act as a "supercharger" for individuals and teams, enhancing productivity and enabling them to achieve more by augmenting their existing skills.
  • The "ask-and-answer" model for AI, when applied to business problems, can transform raw data and unstructured information into actionable insights and strategic clarity.

Deep Dive

The core argument is that artificial intelligence, particularly tools like ChatGPT, should be approached as practical problem-solving partners rather than complex, abstract technologies. This perspective shift is crucial for unlocking productivity and innovation within organizations. The key implication is that by demystifying AI and empowering teams to experiment, businesses can achieve significant gains that a top-down, dictate-and-control approach would miss.

The prevailing fear surrounding AI, often fueled by sensationalized portrayals, creates anxiety and hinders adoption. To overcome this, the emphasis must be on educating teams about AI's capabilities and framing it as an "amazing instrument" that augments human skills, not replaces them. This requires leaders to grant permission for curiosity and experimentation, moving away from a mindset where they must personally master every AI nuance. Instead, leaders should focus on establishing guiding principles and fostering an environment where employees, particularly those closest to daily tasks, can discover and share practical AI applications. This decentralized approach to AI adoption allows for organic innovation, as teams closest to operational challenges are best positioned to identify how AI can streamline workflows, summarize data, or generate content more efficiently. For instance, a marketing team could use AI to transform their raw ideas into polished social media posts, or a call center could leverage it to quickly analyze years of customer feedback, both saving significant time and uncovering valuable insights that would otherwise be missed.

Ultimately, the successful integration of AI hinges on a leader's ability to empower their teams to explore and innovate. By providing the education and freedom to experiment, organizations can unlock the full potential of AI, transforming it from a source of apprehension into a powerful engine for growth and efficiency.

Action Items

  • Create AI experiment guidelines: Define 3-5 principles for teams to explore AI tools, focusing on curiosity and knowledge sharing.
  • Empower teams to experiment: Grant permission to 5-10 individuals or small groups to test AI applications relevant to their roles.
  • Develop AI use case prompts: For 3 core business functions, draft 2-3 example prompts for ChatGPT to demonstrate its problem-solving potential.
  • Share AI experiment findings: Establish a weekly forum for 3-5 team members to present successful AI experiments and their time-saving impact.

Key Quotes

"The reality is anybody that's used Google in the last few years when you type in restaurants near and then it puts me or the town that you're in that's artificial intelligence it's just a different wavelength of it right then to something we know that's right."

Chris Duprey argues that artificial intelligence is not a new or overly technical concept for most people. He uses the familiar example of Google search results to illustrate that AI is already integrated into daily life, making it less intimidating. This perspective aims to demystify AI for a broader audience.


"So the theme that i think a lot of folks need to hear is to give your employees permission to be curious right so that's the first thing i just heard permission to be curious go try right but number two and i know when we went through when i went through the coaching program with you when you were guiding me through the they ask you answer certification process we did a lot of role playing and sharing and so the other thing you just said is beyond just giving folks permission to be curious is once you learn something don't have it be isolated in your mind and at your desk let's bring it out let's share it and let's teach right."

Chris Duprey highlights two crucial principles for organizations adopting AI: empowering employees with permission to explore and encouraging the sharing of discovered knowledge. He emphasizes that innovation with AI comes not just from individual experimentation but also from collective learning and teaching within the team. This approach fosters a collaborative environment for AI integration.


"And so all of this just comes back to if you're a business leader who is like how do i even get started you have to understand the what's possible you have to understand the what's possible and then you need to take it to your team and they need to understand before we go we're going to run all these experiments we're going to do all this stuff you need to educate them on what artificial intelligence is and how you think it may be able to help your organization and then you have to come up with how are we going to run experiments and what are our guidelines that's business leaders that's where your heads need to be not not in the minutia yet get past that and you're you're then going to start playing a game of oh wow i didn't know my team could figure things out like this."

Chris Duprey advises business leaders that their primary role in AI adoption is to understand the potential applications and then educate their teams. He stresses that leaders should focus on setting guidelines and fostering experimentation rather than getting bogged down in the technical details. This strategic approach allows teams to discover practical uses for AI, leading to unexpected innovations.


"So it would take me what's called it let's just call it 20 minutes to get something that would be worth typing like worth posting that you know people would comment on that would actually help me or or even just organizing and simplify with clarity what it is you're trying to say right so here's the deal so that would take me like 20 minutes well i gave chatgpt three or four of my posts that were good like that said learn my style and now i just stream of consciousness type in and say generate you know hey let's write another post and i put it all in and it generates in that tone and in that thing and it takes my ramblings into a message that's built out the way that i've built it out when i've taken the time but so what does that say that saves me about 19 minutes every day."

Chris Duprey shares a personal anecdote about using ChatGPT to streamline his content creation process. By training the AI on his existing posts, he can now generate new content in his style much faster than before. This demonstrates how AI can significantly increase efficiency by automating repetitive tasks, freeing up valuable time.

Resources

External Resources

People

  • Chris Duprey - Guest, partner at The Question First Group, leadership coach, former Army officer.
  • Marcus Sheridan - Mentioned as someone whose speaking inspired a particular approach to AI adoption.
  • Cary Weston - Host of "The ChatGPT Experiment" podcast.
  • Billy Joel - Mentioned as an example of a musician whose style one might emulate.
  • Beethoven - Mentioned as an example of a musician whose style one might emulate.

Organizations & Institutions

  • The Question First Group - Organization where Chris Duprey is a partner.
  • Vistage - Entrepreneurial organization group mentioned for business leader discussions.
  • 82nd Airborne Division - Military unit Chris Duprey served in.

Websites & Online Resources

  • linkedin.com/in/cduprey/ - LinkedIn profile for Chris Duprey.
  • questionfirstgroup.com - Website for The Question First Group.
  • chatgptexperiment.com - Website for "The ChatGPT Experiment" podcast.
  • practicalmarketingshow.com - Website for Cary Weston's marketing podcast.
  • cmweston.com - Website for Cary Weston's agency.
  • linkedin.com/newsletters/the-chat-gpt-experiment-7110348839919702016/ - LinkedIn newsletter for "The ChatGPT Experiment."

Other Resources

  • ChatGPT - AI tool discussed for various applications, including content generation and data analysis.
  • Artificial Intelligence (AI) - The overarching technology discussed, with emphasis on its practical applications and demystification.
  • The Terminator - Referenced metaphorically to describe anxieties surrounding AI.
  • Amazing Instrument (AI) - A reinterpretation of AI to reduce anxiety and highlight its potential as a tool.
  • Scientific Method - Mentioned as a framework for running AI experiments.

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