Rebuilding vs. Evolving: When to Start Fresh
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Resources & Recommendations
People Mentioned
- Chase (Runs customer service at 37signals) - Mentioned as someone who categorizes customer feedback and communicates it internally.
- Brian (Runs product strategy at 37signals) - Oversees product, talks to customers frequently, and is involved in decisions about new features.
- David - Mentioned in the context of his "thing" on Linux, which required Jason to adapt to a new way of working.
Organizations & Institutions
- 37signals - The company that produces the podcast and the Basecamp product.
Websites & Online Resources
- 37signals.com/podcast - The website where show notes, transcripts, and a way to submit questions for the podcast can be found.
- YouTube - Where full video episodes of the podcast are available.
- LinkedIn - A platform where people share feedback about Basecamp.
- X - A platform (formerly Twitter) where people share feedback about Basecamp.