Wikipedia's Trust: Purpose, Openness, and a Non-Profit Mission
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Resources & Recommendations
Books
- "The Seven Rules of Trust" by Jimmy Wales - This book explores the principles behind building trust, how to earn, test, and restore it when broken, drawing insights from Wikipedia's success.
Organizations & Institutions
- Edelman - The company that produces the "TrustMakers" podcast and conducts the Edelman Trust Barometer, which measures institutional trust.
- Wikimedia Foundation - The non-profit organization that supports Wikipedia, founded by Jimmy Wales.
- New England Journal of Medicine - Mentioned as a preferred high-quality source for information, particularly in contrast to tabloid newspapers.
- Fox News - Referenced in a discussion about partisan news coverage and its appeal to different demographics.
- CNN - Referenced as a news channel that, similar to Fox News, may have had straight news content not aimed at all demographics.
- The New York Times - Discussed as a news outlet that some people have lost trust in, perceiving it as partisan, and its role in a discussion about verifying information.
- The Washington Post - Referenced for its decision to not endorse presidential candidates, leading to a discussion about journalistic neutrality and public trust.
Research & Studies
- 2025 Edelman Trust Barometer - This report highlights declining institutional trust and a shift towards people trusting "people like me" for guidance and truth.
- Pew Research - A study by Pew Research is mentioned, indicating that Wikipedia links appear in 3% of traditional Google search results and 6% of AI summaries.
Websites & Online Resources
- Wikipedia - The free online encyclopedia, founded by Jimmy Wales, is the central topic of the podcast, discussed for its model of open collaboration and its strategies for maintaining trust and neutrality.
- Nupedia - A previous project by Jimmy Wales that failed due to a lack of trust in public collaboration and a rigid seven-stage review process.
- ChatGPT - Mentioned as an example of AI chatbots that utilize Wikipedia's information, highlighting the importance of attribution.
- Wikimedia Enterprise - A product offered by Wikimedia for large-scale users of Wikipedia data, designed to provide direct feeds and reduce the burden of crawling the website.