Identify and Address Business Scaling Constraints Through Content
TL;DR
- Investing 1-3 years in an industry before starting a business provides invaluable default operating knowledge and reduces the time needed to assemble business components correctly, akin to using IKEA instructions.
- To scale advertising beyond a daily spend ceiling, focus on creative hooks that address broader customer awareness levels, moving from product-specific offers to curiosity-driven content to capture a larger audience.
- For new personal brands, prioritize building proof through effort-based achievements like content creation volume or offering services for free to gather testimonials, rather than solely relying on external validation.
- The constraint on scaling ad spend is typically creative, not media buying strategy; shifting from direct sales calls to lead magnets and lighter CTAs broadens audience reach and nurtures prospects.
- When starting out, leverage the advantage of direct access and personalized attention against larger competitors, offering a more intimate client relationship as a key differentiator.
- Reinvesting profits into education and learning, even with a low expected ROI on most initiatives, is crucial for business growth, treating it as a venture bet on oneself.
- For e-commerce businesses, pairing commodity products like jewelry with compelling narratives about sourcing, design, and meaning significantly increases willingness to purchase beyond mere product appeal.
Deep Dive
The core argument is that scaling a business, particularly in digital marketing and sales, hinges on understanding and addressing fundamental constraints rather than solely optimizing existing tactics. This involves a shift from first-order thinking, which focuses on immediate actions like "running more ads," to second-order thinking, which examines the underlying reasons for limitations and their cascading effects, such as the audience's level of awareness or the quality of creative content. Successfully navigating these constraints requires a proactive investment in learning and strategic content generation, which in turn fuels sustainable growth and avoids plateaus.
The podcast transcript reveals several key insights into business scaling and content strategy, each with significant second-order implications. Firstly, when building skills or a business, the "earn and learn" approach, ideally over one to three years within an industry, is paramount. This period allows for the acquisition of tacit knowledge and understanding of industry defaults, preventing costly, undirected experimentation. The analogy of building with bricks without instructions versus using an IKEA manual highlights this: without a model or guidance, assembling components (skills, knowledge) into a functional structure (business) is exponentially more time-consuming and prone to failure. This implies that aspiring entrepreneurs should prioritize gaining practical experience, even if it means starting at a lower compensation level, to build a foundation of clarity and competence.
Secondly, content creation strategies must evolve with audience engagement and business goals. For John, who helps with back pain, the primary constraint is inconsistent lead generation. Hormozi advises doubling content output, arguing that audience demand for value is insatiable and that fatigue is more likely an editor's issue than an audience's. The implication is that low-performing content, not the volume of content itself, limits reach. Furthermore, the effectiveness of calls to action (CTAs) is directly tied to the "ask." A heavy ask, like booking a sales call directly, significantly reduces reach compared to lighter asks like lead magnets (e.g., "7 tips to fix sciatica"). This suggests that a tiered approach to CTAs, offering progressively heavier asks to increasingly warm audiences, maximizes both reach and conversion efficiency.
Thirdly, for Liz, who offers marketing automation for e-commerce brands, the constraint is ad spend scaling beyond $5,000-$10,000 per day on Meta ads. Hormozi identifies the issue not as media buying mechanics but as the "hooks" used in the creative, which likely target only the bottom of the awareness funnel (product-aware or solution-aware customers). This limits the addressable audience to a small, warm segment. The second-order implication is that to scale, the business must broaden its appeal by creating hooks that engage less aware audiences (problem-aware or even unaware) through curiosity-driven content and lighter lead magnets. This shift allows for a larger audience pool and a more sustainable ad spend growth trajectory, as it nurtures prospects rather than solely relying on immediate conversions from a hyper-targeted group.
Finally, the overarching principle for both individual skill development and business growth is to "grind or pay." In the early stages, when external proof and financial resources are limited, individuals must rely on effort-based achievements, such as relentless content creation or offering services for free. This "grind" phase is crucial for gathering feedback, building testimonials, and establishing credibility. The implication is that aspiring entrepreneurs should embrace the initial phase of hard work and learning, understanding that this effort compounds over time, eventually allowing them to "pay" for expertise or scale more rapidly. This virtuous cycle, driven by proof and reinvestment, is the engine for sustained business expansion.
The key takeaway is that true business scaling is less about optimizing existing channels and more about identifying and systematically addressing fundamental constraints through strategic content creation, learning, and a willingness to engage lesser-aware audiences. Businesses that recognize and adapt to these constraints, particularly by broadening their content's appeal and investing in their own learning, can unlock significant growth, while those that remain fixated on tactical optimization will inevitably hit plateaus.
Action Items
- Create lead magnets: Develop 3-5 distinct lead magnets (e.g., cheat sheets, guides) to offer varied value and reduce CTA fatigue.
- Audit content hooks: Analyze current ad hooks against the five levels of customer awareness to broaden audience reach beyond bottom-of-funnel prospects.
- Implement content doubling strategy: Increase daily content output to two posts per day, alternating between direct CTAs and lead magnet offers.
- Develop educational content: Create content that explains the "why" behind the service, focusing on the narrative and value of the offering.
- Track lead magnet effectiveness: Measure conversion rates for each lead magnet to identify and refine the most impactful offers.
Key Quotes
"I think that for many people one of the the like a huge leg up that you can have is working one to three years in the industry that you want to get into like i think there's just there's huge upside there because you don't even know what you don't know and you learn so many like default ways of operating"
Alex Hormozi suggests that gaining experience within a target industry for one to three years offers significant advantages. Hormozi explains that this period allows individuals to learn unspoken operational norms and discover knowledge gaps they were previously unaware of.
"And so for me i'd rather just like kind of like if you're building a building like you're building an ikea desk right if you don't have the directions and you have the pieces you might eventually figure it out but it's so much it takes so much more time than having a model to look at because you automatically know you're like okay well first thing i'm going to do is i'm going to separate my tools over here and put my screws over here and then i'm going to put my my blocks over here great so it's the first thing that's what you do"
Alex Hormozi uses the analogy of building an IKEA desk to illustrate the benefit of having a model or clear directions when learning a new skill. Hormozi argues that without a guide, assembling components like bricks or desk parts is significantly more time-consuming and prone to error than following a set of instructions.
"I think you can probably make more i'll just i'll just put that out there i would i would 100 not believe in the mythology of like there's a platform limit there totally isn't and that's on and i i pretty much stand by that on every platform"
Alex Hormozi challenges the notion of platform-imposed content limits, stating that such ideas are mythological. Hormozi asserts that platforms do not inherently restrict the amount of content one can produce, encouraging creators to disregard this perceived limitation.
"So if we have let's imagine that this circle represents a million people okay when you make a post you're getting like one to 2 of your audience to actually see it right okay okay now where your issue comes up is that when you make your call you know your direct call to action posts then it's like goes from like that kind of thicker dot to just like an itty bitty speck because your your reach gets hammered right"
Alex Hormozi explains that a typical post reaches only a small fraction of an audience, but direct calls to action significantly reduce this reach further. Hormozi illustrates this by comparing the audience reach of a general post to a much smaller segment for posts with specific calls to action.
"And so i think if you want to broaden uh kind of like the net that you're going through just make the ask that you have a little bit lighter so i think one you've got your direct like if you're doing one a day i would do like maybe two a week of the direct one and then do the remainder of them as posts that are like like lead magnet centered right like seven tips to fix this or whatever right"
Alex Hormozi advises making calls to action less demanding to broaden audience engagement. Hormozi suggests that for a daily posting schedule, a few direct calls to action per week can be balanced with lead magnet-focused posts offering valuable content like "seven tips to fix this."
"My recommendation is um i would want you to double your content and if you want to keep one of your your ctas as because i don't want you to like i don't want your business to go down keep one cta as your direct to you know book a call and keep the other and make the second cta for the lead magnet and just do two a day sounds good"
Alex Hormozi recommends doubling content output and maintaining a dual call-to-action strategy. Hormozi suggests dedicating one call to action to direct booking and another to a lead magnet, while increasing posting frequency to two per day to sustain business growth.
"And so that's why i think i would recommend make money earn and learn one to three years like my first thing out of college and like college is different now than it was then but like like i did college for three years and then i worked for two years and then the next thing i did is i still didn't even start immediately i then um started as like an apprentice at a gym because i wanted to get in the fitness business"
Alex Hormozi advocates for a "earn and learn" approach for one to three years post-college, emphasizing practical experience. Hormozi shares his personal journey of working in the fitness industry as an apprentice after completing his education, highlighting the value of hands-on learning.
"So what we have to do is basically pair this commodity of jewelry with the meaning that you then ascribe to it or the narrative or the story that you put on top of it and so two years ago i did my book launch for the leads book and some of you guys might have been there and i sold like millions of dollars of hats all right and people were willing to pay 100 essentially for a hat"
Alex Hormozi explains that to sell commodities like jewelry effectively, it's crucial to imbue them with meaning, narrative, or story. Hormozi uses his book launch, where hats were sold for a significant price, as an example of how attaching a narrative can increase perceived value.
"So i'm going to guess right now that that's probably the issue so are you familiar with the five levels of awareness from uh this is eugene schwartz yes i am okay so you have to translate those levels of awareness to the types of hooks that you're that you're making so i'm going to guess so if you have like a hard ceiling on your advertising spend like once you get over a certain level like you can't spend more it's typically because the nature of the hooks and the content that you're talking about only really relates to the bottom of the funnel"
Alex Hormozi suggests that advertising spend limitations are often due to content hooks that only appeal to the bottom of the sales funnel. Hormozi references Eugene Schwartz's five levels of awareness, indicating that advertising content needs to be tailored to different stages of customer awareness to scale effectively.
"So i would want to take as much of that profit as humanly possible and i'm just telling i'm telling you how i do things i take all that profit and i just see that as like this is my opportunity to reinvest in the business when the business is small reinvestment is you you are the reinvestment and so that's where i'm like okay i want to i'm going to pay the my current agency and i'm going to pay the next agency and i'm going to tell both of them i want them to teach me what they're doing and i'm going to spend my own budget too"
Resources
External Resources
Books
- "The Leads Book" - Mentioned in relation to a past book launch where hats were sold.
Articles & Papers
- "The 7 Baby Steps" (Dave Ramsey) - Mentioned as an example of a core message framework that can be applied to various situations.
People
- Alex Hormozi - Host of "The Game with Alex Hormozi" podcast, author, entrepreneur, investor, public speaker, and content creator.
- Adam - Caller seeking advice on starting a business.
- John - Caller seeking advice on scaling an online business for back pain and sciatica.
- Steven - Caller seeking advice on scaling Google Ads for a local custom insole business.
- Richard Ferris - Mentioned in relation to lead magnets and funnels.
- Junior - Mentioned in relation to selling jewelry with purpose.
- Liz - Caller seeking advice on scaling Meta Ads for a marketing automation business.
- Eugene Schwartz - Mentioned in relation to the five levels of awareness.
- Dave Ramsey - Mentioned as an example of consistent messaging in content creation.
Organizations & Institutions
- NFL (National Football League) - Mentioned in the context of content creation volume.
- Pro Football Focus (PFF) - Mentioned as a data source.
- Fox News - Mentioned in the context of content creation volume.
- Coca-Cola - Mentioned as an example of an established brand.
Websites & Online Resources
- Instagram - Mentioned as a platform for building a following and engaging with an audience.
- TikTok - Mentioned as a platform for content creation and lead generation.
- YouTube - Mentioned as a platform for content creation.
- Facebook - Mentioned as a platform for content creation.
- Twitter - Mentioned as a platform for content creation.
- Acquisition.com - Mentioned as a resource for business scaling.
Other Resources
- Email Marketing - Mentioned as a learning area.
- PPC (Pay-Per-Click) - Mentioned in the context of Google Ads.
- Meta Ads - Mentioned in the context of advertising spend limitations.
- Five Levels of Awareness - Mentioned as a framework for understanding customer awareness in advertising hooks.
- Lead Magnets - Discussed as a strategy for lead generation and scaling advertising.
- Tiktok Shop - Recommended for selling jewelry.
- Affiliate Commissions - Suggested for promoting jewelry.
- Collab Posts - Suggested for influencer marketing on Instagram.
- Seven Baby Steps - Dave Ramsey's framework for financial management.
- Media Buying - Discussed in relation to scaling ad spend.
- Creative - Identified as a potential limitation in ad scaling.
- Hooks - Discussed as a critical element in advertising content.
- Customer Awareness - Discussed in relation to advertising strategy.
- Funnel - Mentioned in relation to marketing automation.
- Pixel Asset - Mentioned in the context of Meta Ads.
- Bidding Strategy - Discussed as a potential limitation in ad scaling.
- Venture Bet on Yourself - Concept related to investing in education.
- Grind or Pay - Concept related to effort-based achievements.
- Cold Traffic Acquisition Channel - Discussed as a method for business growth.
- Content Creation Volume - Discussed in relation to platform limits.
- View Through Rate - Mentioned in relation to call-to-action effectiveness.
- Direct to Workshop - Advertising strategy.
- Scaling Roadmap - Advertising strategy.
- Warm Audience Retargeting - Advertising strategy.
- Organic Growth - Discussed as a limitation without cold traffic acquisition.
- Triage Call - Part of a sales process.
- DM (Direct Message) - Used for communication and lead generation.
- CTA (Call to Action) - Discussed in relation to content effectiveness.
- AOV (Average Order Value) - Mentioned in relation to pricing.
- ROAS (Return on Ad Spend) - Discussed in relation to advertising effectiveness.
- CPA (Cost Per Acquisition) - Mentioned in relation to advertising effectiveness.
- COGS (Cost of Goods Sold) - Mentioned in relation to service delivery costs.
- Churn - Mentioned in relation to customer retention.
- Gross Profit - Discussed in relation to service delivery.
- Pounds - Currency mentioned.
- Dollars - Currency mentioned.
- Kilometers - Unit of distance mentioned.
- Google Ads Specialist - Role discussed.
- Marketing Agency - Mentioned as a service provider.
- PPC (Pay-Per-Click) - Mentioned in relation to Google Ads.
- Facebook Ads - Mentioned as a learning area.
- Jewelry with Purpose - Product category.
- Natural Stones - Component of jewelry.
- Merch - Product category.
- Hats - Product mentioned.
- T-shirts - Product mentioned.
- Meaningful Narrative - Content strategy.
- Unboxing - Content format.
- Core Message Framework - Content strategy.
- Marketing Automation - Industry.
- ManyChat Funnels - Service offered.
- E-commerce Brands - Target customer segment.
- Pixel Asset - Technical component in advertising platforms.
- Bidding Strategy - Advertising tactic.
- Creative - Advertising content.
- Hooks - Advertising content element.
- Customer Awareness Levels - Advertising strategy concept.
- Bottom of the Funnel - Advertising stage.
- Warm Audience - Advertising target segment.
- Curiosity - Emotional driver for engagement.
- Lead Magnet - Marketing tool.
- Sales Call - Part of a sales process.
- Video Sales Letter - Marketing content format.
- Strategic Nature - Discussed as key to business growth.