Culture and Long-Term Vision: Your Crisis Survival Blueprint
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Resources & Recommendations
Books
- "Delivering the WOW" by Richard Fain - This book focuses on the culture of Royal Caribbean Group and how it has contributed to the company's success through various challenges and good times.
People Mentioned
- Ed Stefan - The founder of Royal Caribbean, who established the company's initial strong culture.
- Vicky Fried - Head of sales at Royal Caribbean, known for her weekly coffee talks during the pandemic.
- Jason Liberty - Richard Fain's successor at Royal Caribbean, who articulated the company's goal of offering a "lifetime of vacations."
Organizations & Institutions
- Royal Caribbean Group - The cruise line company where Richard Fain served as Chairman and CEO, discussed in the context of its culture, leadership, and resilience during the COVID-19 pandemic.