AI Solves Real Problems, Humans Drive Loyalty
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Resources & Recommendations
Books
- "Painless Prospecting" by Dave Brown - This book offers guidance on effective sales techniques.
- "Servant Selling: The Essential Handbook for Closing More Deals and Giving Your Customers Exactly What They Need" by Dave Brown - This book provides a handbook for improving sales outcomes and customer satisfaction.
- "Tribe" by Sebastian Junger - This book explores the human need for community and connection, contrasting it with the perceived loneliness in modern, populated cities.
Organizations & Institutions
- Southwestern Family of Companies - This organization produces The Action Catalyst podcast and includes LifeBridge Strategies and Southwestern Consulting.
- Southwestern Consulting - This is a coaching and training business mentioned as part of the Southwestern Family of Companies.
- LifeBridge Strategies - Founded by Dr. Amy D'Aprix, this company works with wealth advisors to help them understand life transitions for their clients.
- RingCentral - A B2B SaaS company where Gayatri Krishnamurthy previously worked on global go-to-market strategies.
- Nice - A B2B SaaS company where Gayatri Krishnamurthy previously worked on global go-to-market strategies.
- ServiceNow - A B2B SaaS company where Gayatri Krishnamurthy previously worked on global go-to-market strategies.
- SugarCRM - A B2B SaaS company where Gayatri Krishnamurthy previously worked on global go-to-market strategies.
- Level AI - A company focused on leveraging AI for customer experience and insights, where Gayatri Krishnamurthy is the Head of Product Marketing.
- McKinsey - The largest consulting firm, mentioned in an article about AI's impact on consultants.
- Vanguard - A company whose study on trust in advisory relationships was cited.
- American Marketing Association - An organization that awarded Taylor for excellence in marketing.
- Netflix - Mentioned as a finalist alongside Taylor for an American Marketing Association award.
- Google - Mentioned as a finalist alongside Taylor for an American Marketing Association award.
- Pixar - Mentioned as a finalist alongside Taylor for an American Marketing Association award.
- MIT - An institution that published a report on the failure rate of AI projects due to data issues.
People Mentioned
- Adam Outland (President of Southwestern Consulting) - The host of The Action Catalyst podcast.
- Anya Chang (Founder and CEO of Taylor) - Discussed her experience as Head of Product at various companies and her current work with Taylor, an AI-based apparel platform.
- Dr. Amy D'Aprix (President and Founder of LifeBridge Strategies) - An expert on lifestyle issues relating to retirement, aging, caregiving, and family dynamics.
- Dave Brown (Founding Partner and Executive Level Sales and Leadership Coach for Southwestern Consulting) - Author and speaker on sales and leadership.
- Gayatri Krishnamurthy (G3) (Head of Product Marketing at Level AI) - A global go-to-market leader and expert in B2B SaaS companies.
- Zach (Editor for The Action Catalyst podcast) - Acknowledged for his work in producing the podcast.
- Simon Sinek - Mentioned for his perspective on "human skills" instead of "soft skills."
- Tony Robbins - Mentioned as having an AI that duplicates his voice for coaching.
- Eric Schmidt (Former Google CEO) - Quoted on the rapid evolution of AI and its potential impact on the world.
Websites & Online Resources
- Wall Street Journal - An article from this publication titled "AI is Coming for the Consultants" was referenced.
- ChatGPT - An AI tool mentioned for its capabilities in content generation, SEO, and acting as a thought partner.
- Google (Search Engine) - Referenced in comparison to ChatGPT for search optimization and data interpretation.
- YouTube Kids - Mentioned as an example of algorithms providing personalized content to children.
Other Resources
- Blue Zones - Regional zones identified in documentaries where people have heightened lifespans, mentioned in the context of retirement and community.
- Grock - An AI bot mentioned in a personal anecdote about a child's conversation with it.