Healthy Brand Tension Versus Toxic Alienation - Episode Hero Image

Healthy Brand Tension Versus Toxic Alienation

Original Title:

Resources

Books

  • "The Art of War" - Mentioned as a book that can be used to understand competition and strategy.

Videos & Documentaries

  • Videos from the Masters of Scale Summit on YouTube - Available on the Rapid Response and Masters of Scale YouTube channels.

Research & Studies

  • Supreme Court case regarding tariffs - A case is coming down the pipeline that might result in tariffs being refunded.

Tools & Software

  • AWS - Mentioned as a platform that already maintains SOC 2 compliance, allowing startups to inherit it.
  • Autodesk's Flow Studio - An AI tool that helps creators by automating tedious tasks while keeping creators in control.
  • Flexport's calculator for steel and aluminum duties - Built by software engineers in three days to help the industry calculate new duties based on product composition.

Articles & Papers

  • Bill in the Senate regarding import fraud - Being discussed as a potential measure to make it more difficult for foreign companies to import goods without a legal entity in the US.

People Mentioned

  • Dara Treseder (Chief Marketing Officer of Autodesk) - Discussed branding and marketing topics.
  • Ryan Petersen (CEO of Flexport) - Discussed myths around global trade and tariffs.
  • Sydney Sweeney - Mentioned in relation to an American Eagle ad that sparked controversy.
  • Katsu - Mentioned as being in a counter ad to American Eagle's, driving acquisition for Gap.
  • Trea Tei - Mentioned as being underhyped.
  • Travis Kelce - Mentioned as being underhyped and supporting his wife.
  • Ryan Reynolds - Mentioned for his business ventures and being underhyped.
  • Stanley McChrystal (Retired US General and Leadership Icon) - Will be featured in an upcoming episode discussing character.
  • Reid Hoffman (of Greylock Partners) - Will be featured in an upcoming episode discussing venture capital and entrepreneurship.

Organizations & Institutions

  • Y Combinator - Mentioned in the context of founders hitting Series A and needing SOC 2 reports.
  • AWS - Mentioned as a provider of SOC 2 compliance.
  • Autodesk - The company where Dara Treseder is CMO, and their software is used to design and make anything.
  • Flexport - The company where Ryan Petersen is CEO, which helps companies with customs brokerage.
  • Cracker Barrel - Discussed for their logo change controversy.
  • HBO - Mentioned for walking back their rebranding to "Max".
  • J. Crew - Discussed for an AI-generated ad that lacked transparency.
  • Gap - Mentioned for a counter ad with Katsu that drove acquisition.
  • American Eagle - Mentioned for an ad featuring Sydney Sweeney that sparked controversy.
  • Capital One Business - Mentioned in customer stories about supporting small businesses.
  • Project Management Institute (PMI) - Mentioned as a resource for teams to gain skills in collaboration and delivery.

Courses & Educational Resources

  • Free SOC 2 consult - Offered by AWS with credits for startups.

Websites & Online Resources

  • Truth Social - Mentioned as a source where Customs Border Protection sometimes announces changes.
  • Pmi.org - Where to find answers related to the Project Management Institute.
  • Capitalone.com/businesscards - Where to learn more about Capital One business cards.
  • Masters of Scale Summit - Recorded live in San Francisco.

Other Resources

  • SOC 2 report - A compliance report that is a bottleneck for big enterprise deals.
  • AI-generated ad - Discussed in the context of J. Crew's campaign.
  • Tariffs - A major topic discussed in the second half of the episode.
  • Global trade - A major topic discussed in the second half of the episode.
  • Dumb competition - A term used by Ryan Petersen.
  • Return to Office Mandates - Discussed in the buzzword bingo game.
  • TikTok's algorithm - Discussed in the buzzword bingo game.
  • Apple's brand power - Discussed in the buzzword bingo game.
  • Tillie Norwood and the Velvet Sundown - AI artists mentioned in the buzzword bingo game.
  • Shein and Temu - Brands discussed in the buzzword bingo game.
  • Next year's World Cup in North America - Discussed in the buzzword bingo game.
  • World Cup LA 2028 - Autodesk is the official design and make platform.
  • Taylor Swift's power - Discussed in the buzzword bingo game.
  • Ryan Reynolds' business exploits - Discussed in the buzzword bingo game.
  • Lululemon's love - Discussed in the buzzword bingo game.
  • Meta's AR glasses - Discussed in the buzzword bingo game.
  • Netflix's dominance - Discussed in the buzzword bingo game.
  • K Pop - Mentioned in relation to Netflix dominance.
  • Late Night TV Hosts - Discussed in the buzzword bingo game.
  • Pumpkin Spice - Discussed in the buzzword bingo game.
  • Starbucks - Mentioned in relation to pumpkin spice.
  • Customs Brokers - The business of Ryan Petersen's company.
  • Duties - Taxes paid on imported goods.
  • Steel and aluminum duties - A specific type of duty discussed.
  • National unification in Europe - Mentioned in historical context of trade barriers.
  • Bretton Woods - Mentioned in historical context of trade barriers.
  • Black Death - Mentioned as a historical disruption to trade.
  • 30 Years' War - Mentioned as a historical disruption to trade.
  • World War II - Mentioned as a historical disruption to trade.
  • Mongol invasions - Mentioned in historical context of trade growth.
  • Trade WAR - Discussed in relation to China and the US.
  • Fraud in trade - Discussed as a consequence of high duty rates.
  • Export/Import regulations - Discussed in the context of trade compliance.
  • Logistics - An underlying theme of Flexport's business.
  • Supply Chain Management - An underlying theme of Flexport's business.
  • Customs Border Protection - A US government agency.
  • Taco truck story - An anecdote from Ryan Petersen about the trade industry.
  • Dumb competition - A concept discussed by Ryan Petersen.
  • Tandem bike - An analogy used to describe the relationship between creators and AI.
  • The Art of War by Sun Tzu - Mentioned as a book that can be used to understand competition and strategy.

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