AI Emerges as Unintended Mental Health Support Frontier
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Books
- "The Emperor of All Maladies" by Siddhartha Mukherjee - Mentioned in the context of his involvement with an AI company called Manas AI, and his insights on how customer service representatives are becoming AI agents.
Videos & Documentaries
- "Lars and the Real Girl" - Mentioned as a film that beautifully addresses the thought of a fake companion and the human need for community and companionship.
Research & Studies
- "AI Research Institute on Interaction for AI Assistance (ARYA)" - A consortium of experts from various universities backed by National Science Foundation funding, dedicated to exploring AI and mental health.
- Study on ChatGPT use cases (mentioned as potentially from Harvard Business Review) - Showed that a significant portion of ChatGPT's uses relate to therapy or mental health.
Tools & Software
- ChatGPT - Mentioned as a tool users are employing for mental health support, and as a foundational model.
- Slingshot AI - A company that delivers mental health support via an app, and is an investment of TMV.
- Daylight Health - A company that enables nurses and physician assistants to offer mental health services, which primary care physicians often lack time for.
- Manas AI - An AI company founded by Siddhartha Mukherjee.
- Hyper AI - An AI company mentioned in the context of 911 call centers.
Articles & Papers
- Article on ChatGPT use cases in Harvard Business Review - Showed that therapy or mental health related uses were the number one among seven out of ten use cases for foundational models.
People Mentioned
- Ellie Pavlick (Director of the AI Research Institute on Interaction for AI Assistance (ARYA) at Brown University) - Expert on AI and mental health.
- Soraya Darabi (Lead Partner at VC firm TMV) - Early investor in mental health AI startups.
- Siddhartha Mukherjee (Author of "The Emperor of All Maladies") - Mentioned for his AI company, Manas AI, and his thoughts on AI in customer service.
Organizations & Institutions
- Brown University - Affiliation of Ellie Pavlick and the location of her institute.
- TMV - Venture capital firm where Soraya Darabi is a lead partner, with investments in mental health AI startups.
- National Science Foundation - Provided funding for the AI Research Institute on Interaction for AI Assistance (ARYA).
- OpenAI - Faced lawsuits alleging its chatbot contributed to suicides or mental health breakdowns.
Websites & Online Resources
- Affinity.co - Mentioned as a platform that uses relationship intelligence to help firms connect with founders, bankers, and decision-makers.
- IBM - Mentioned as a company that helps AI access data wherever it lives to improve business operations.
- Human.com - Mentioned in the context of AI and customer service.
- Crucible Moments (Podcast) - A podcast by Sequoia Capital that explores pivotal decisions in the building of influential companies.
- Cruciblemoments.com - Website for the Crucible Moments podcast.
- Rapidresponseshow.com - Website for the Rapid Response podcast.
Other Resources
- AI-assisted journals - Being explored by researchers within ARYA for personal reflection and mental well-being.
- Cognitive Behavioral Therapy (CBT) - Mentioned as a therapeutic device where AI-assisted bots have shown success in guiding users through thought processes.