Lead Smarter: Coach, Listen, and Unleash Team Brilliance

Resources

Resources & Recommendations

Books

• "Fight Club" - Mentioned for its quote: "Most people aren't listening, they're just waiting for their turn to talk," highlighting the common issue of poor listening.
• "The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever" by Michael Bungay Stanier - Although not explicitly named, the "monkey on the back" concept is often associated with this book or similar leadership advice, emphasizing leaders empowering their team to solve their own problems.
• "Nonviolent Communication: A Language of Life" by Marshall B. Rosenberg - A book and framework for improving interpersonal communication by focusing on observations, feelings, needs, and requests without blame.
• "The 15 Commitments of Conscious Leadership: A New Paradigm for Sustainable Success" - Referenced for its concept of taking 100% responsibility and avoiding blame, victimhood, or hero mentality in conflict.
• "Designing Your Life: How to Build a Well-Lived, Joyful Life" by Bill Burnett and Dave Evans - A book that helps individuals apply design thinking principles to create a fulfilling life and career.
• Roald Dahl's books - Recommended for children, praised for their irreverence and imaginative stories.

People Mentioned

• Patrick Collison (Co-founder of Stripe) - Committed to retaining top talent at Stripe, which led to a program for executives.
• Zach Abrams (Product Manager at Coinbase, Brex, Bridge) - A former colleague of Rachel Lockett who inspired her to pursue coaching, highlighting the importance of recognizing and honing one's gifts.
• Carol Robbins (Stanford Business School) - Creator of the "Touchy Feely" course, a movement focused on healthy communication by staying on one's "side of the net" during discussions.
• Jerry Colonna (Executive Coach) - Mentioned for his famous line: "How are you complicit in the creating the conditions that you claim you don't want?"
• Elizabeth Stone (CTO of Netflix) - Highlighted as someone whose company operates with a similar "enthusiastically rehire" philosophy for talent management.
• Rahul Vora (Founder of Superhuman) - An example of a founder who recognized his weaknesses and hired a president to complement his skills.
• Dharmesh Shah (Co-founder of HubSpot) - An example of a founder who intentionally designed his role to avoid managing people, focusing on his strengths.
• Graham Weaver (Alpine Investors) - His appearance on the podcast was noted, and his "People First Operating Rhythm" strategy for portfolio companies was discussed.
• Joseph Campbell - Quoted for his saying: "If you can see your path laid out in front of you step by step, it's not your path. Your own path you make with every step you take. That's why it's your path."

Organizations & Institutions

• Pinterest - Rachel Lockett's former workplace as an HR leader.
• Stripe - Rachel Lockett's former workplace as an HR leader; also mentioned as a company with a strong talent retention program and a specific talent management philosophy.
• Coinbase - Mentioned as a company where Zach Abrams led product and created the "Base" global community and app.
• Remind - A small company where Rachel Lockett worked as a UX research team lead and product manager.
• Brex - A company where Zach Abrams led product.
• Bridge - A company acquired by Stripe, where Zach Abrams most recently led product.
• Alpine Investors - A private equity firm that implemented the "People First Operating Rhythm" in their portfolio companies, influencing Rachel Lockett's approach to one-page plans.
• First Round - A venture capital firm that published an article co-written by Rachel Lockett, including a template for co-founder check-ins.
• Netflix - Mentioned for its talent management philosophy, similar to Stripe's "enthusiastically rehire" approach.

Tools & Software

• Loom - A video messaging tool Rachel Lockett uses for recording trainings for clients, enabling scaled and human-connected communication.
• ChatGPT - An AI tool Rachel Lockett uses for planning retreats, generating creative ideas, and exploring its potential for supporting clients between coaching sessions.
• Granola - An AI tool Rachel Lockett uses to take notes during sessions, synthesize client progress, and track patterns over time.

Articles & Papers

• "The One-Page Plan" (First Round) - An article co-written by Rachel Lockett, providing a template and framework for co-founders to align on vision, strategy, goals, and values.

Websites & Online Resources

• lockettcoaching.com - Rachel Lockett's professional website for individuals interested in her coaching services.