IBM's AI Transformation: Cut Costs, Boost Growth, Redefine Work
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Resources & Recommendations
Books
- "AI First" by Adam Brockman and Andy Sachs - This book discusses the importance of AI and how organizations can leverage it.
People Mentioned
- Arvind Krishna (CEO of IBM) - Mentioned as a technical leader who spearheaded the AI transformation at IBM.
- Nick (IBM Controller) - Responsible for quantifying and reporting the financial impact of AI initiatives at IBM.
- Ethan Mollick - Former podcast guest who suggests that organizations need to build AI R&D labs.
- Adam Brockman - Co-author of the book "AI First."
- Andy Sachs - Co-author of the book "AI First."
Organizations & Institutions
- Neural Applications Corporation - A company co-founded by the guest in the 90s to build neural networks.
- Anthropic - Mentioned as a provider of large AI models.
- OpenAI - Mentioned as a provider of large AI models.
- L'Oréal - A cosmetics company that IBM is working with to build a custom LLM for product development.
- Riyadh Air - A new airline for which IBM is building the entire IT stack, focusing on an e-commerce-like experience.
- Walmart - An example of a retail chain where IBM's HR-related consulting services could be applied.
- Costco - An example of a retail chain where IBM's HR-related consulting services could be applied.
- Delta Airline - Used as an example of a company monetizing a capability (credit cards) outside its core business.
- Amazon Web Services (AWS) - Used as an example of Amazon monetizing a capability outside its core business.
Other Resources
- Granite models - IBM's small AI models, specifically mentioned for their cost-effectiveness and high usage in internal operations.
- Ask HR - IBM's internal AI-powered chatbot for transactional HR queries.