Premium Pricing and Targeted Demographics Drive Crypto Education Success
TL;DR
- Aggressively pricing services as the "Harvard of crypto" attracts high-quality, engaged clients who generate marketing results through their success, creating a self-sustaining growth loop.
- Targeting the "boomer" demographic for crypto education, who hold 80% of global wealth and seek legacy building over quick schemes, offers a less saturated and more receptive market.
- Prioritizing a high-value offer and premium pricing ($25k flagship program) enables business health, reduces reliance on acquisition, and attracts desirable customers willing to renew.
- Leveraging a strong offer and founder-led sales and marketing, including video sales letters, initially built demand in a nascent market by educating potential clients.
- Building a business around solving successive client problems, rather than just initial acquisition, drives a 60% customer retention rate by ensuring ongoing value and market adaptation.
- Focusing on growing active income through digital marketing skills is crucial before investing in crypto, as it provides the capital and understanding needed for successful investment.
- Entrepreneurial resilience is demonstrated by overcoming initial challenges like debanking and payment processor freezes by actively seeking solutions and adapting business operations.
Deep Dive
Tan Gera's journey from a Wall Street investment banker to a crypto education mogul highlights the power of strategic positioning and leveraging market shifts. His success, turning $57,000 into $1.87 million, is not solely attributed to market timing but to a deliberate strategy of high-value offerings and targeting an underserved demographic. This approach fundamentally redefines wealth-building in the digital asset space, moving beyond speculative hype to a sustainable education-based business model that fosters loyal clientele and exponential growth.
Gera's core strategy for building Decentralized Masters into a nine-figure company revolves around a premium pricing model and a targeted approach to a less-served market. By positioning his company as the "Harvard of crypto" and charging premium prices, he attracts highly engaged, capable individuals who are more likely to achieve results. These successful clients then become organic marketing assets, driving further customer acquisition through testimonials and word-of-mouth, thus reducing reliance on traditional, costly marketing channels. This creates a virtuous cycle where high-quality clients generate further high-quality clients, validating the business model and fostering remarkable customer retention rates, reportedly around 60%. This strategy's success is further amplified by focusing on an older demographic, the "boomers," who hold significant wealth but are often overlooked by the tech-savvy younger crypto demographic. Gera recognized their need for education, patience, and a focus on capital preservation, making them ideal, receptive customers for his structured approach to crypto investing, contrasting with the "get rich quick" mentality prevalent elsewhere.
The implications of Gera's approach extend beyond his personal success and business model. His experience underscores the critical importance of understanding market dynamics and identifying unmet needs. The initial challenges faced, including debanking and payment processor freezes due to the crypto industry's perceived risk, demonstrate the systemic hurdles new ventures in nascent sectors can encounter. However, Gera's resilience and problem-solving--finding alternative solutions and maintaining focus on product iteration based on customer feedback--allowed him to overcome these obstacles. Furthermore, his emphasis on teaching foundational skills like digital marketing and sales, even as a successful founder, highlights a founder's essential role in validating and refining core business processes before delegation. This hands-on approach, coupled with the strategic decision to target a less accessible but high-value demographic, created a robust, scalable business that not only achieved financial success but also positioned Decentralized Masters as a leader in crypto education by focusing on client results and long-term value over rapid, broad-based acquisition.
Action Items
- Build a personal "environment" assessment: Identify 3-5 individuals in your network whose mindset and goals align with your long-term aspirations, and actively seek their input weekly.
- Create a structured learning plan: Dedicate 2 hours per week for 4 weeks to study digital marketing fundamentals, focusing on traffic generation and sales funnel mechanics.
- Audit your current income streams: Analyze 2-3 existing income sources to identify opportunities for increasing active income, prioritizing those with potential for rapid scaling.
- Develop a crypto investment thesis: Define 1-2 core beliefs about the future of digital assets and their role in wealth building, to guide initial investment decisions.
Key Quotes
"so i turned 57 000 in crypto into 1 87 million what we did is we actually priced people out aggressively we're extremely expensive we're happy to be because we're the harvard of crypto and that brings only the top of the top quality people and what happens when you bring top quality people at a high price they're engaged they're smart they put in the effort they get results once you get the results what happens you use those customer results everywhere in your marketing you don't have to market because your customers bring more customers and that's it"
Tan Gera explains that by positioning his service as premium, akin to "the Harvard of crypto," he attracted highly engaged and capable individuals. This strategy, he argues, leads to exceptional customer results, which then serve as powerful organic marketing as satisfied clients bring in more business.
"you know there was a research by uh harvard students one day and i'm going to ask you the question what do you think is the common uh the most decisive factor that determines someone's success you know your environment man to me it's environment zip code it's literally zip code and like zip code is a you know synonym of environment it's literally the people you hang out with and that determines where you're going to end"
Tan Gera emphasizes the critical role of one's environment in determining success, likening it to a "zip code." He asserts that the people one associates with directly influence their trajectory and outcomes, suggesting that surrounding oneself with like-minded individuals is paramount.
"so i come from a poor background right like my parents are immigrants so i'm not born with money and so when uh in 2017 i was i was young right i was 22 years old i had like seven digits on my portfolio obviously i was taking some of that money out and in new york city that is very expensive i was just you know enjoying my time there uh so i didn't have time freedom yet but i tasted what financial freedom was which was uh the good life you know you can afford to do anything that you want to do uh so that's what i tasted but i realized after that that i also wanted time freedom and i also wanted location freedom there's three types of freedom right you have financial freedom time freedom location freedom i tasted financial and i was like okay i'm very set i want all three"
Tan Gera recounts his early success in crypto, where he experienced financial freedom for the first time, being able to afford anything he desired. However, he realized that true fulfillment required not just financial freedom but also time and location freedom, setting a goal to achieve all three.
"what happened and it did happen that we didn't expect is that the entire industry fought back basically stripe refunded all our customers we got debanked so our banks were shutting our accounts like we're like what's going on right uh at accounts so facebook was shutting us down youtube was shutting us down so it was literally impossible to do anything and the reason why is because and we learned that way later uh you have mark andreson uh the one of the co founders of andreson horowitz that went on joe rogan's podcast you know show and he explained that actually biden's administration had decided to shadow ban the crypto industry meaning there's no official law there's nothing that has been put out there that is not allowed but they went to banks and they went to service providers and payment processors and anything that is essential for a business to grow and they told them if there's anything linked to the word crypto you shut it down"
Tan Gera describes the significant challenges faced when launching his crypto education company, including being de-platformed by payment processors and social media sites. He attributes this to a shadow ban on the crypto industry by the Biden administration, which pressured essential service providers to cut ties with crypto-related businesses.
"so first thing admin whatever admin that is taking like you know what people call the 10 job you need to get away from that right because that's just taking up your time in a day it's too precious and it's just going to keep accumulating so get an assistant get vas get that help okay it's needed your time is worth more second comes usually sales but you need to sell first and my tip is to hire two sales people at once never one because you will never know if if the one guy you hire is not closing you will never know if it's him or the offer if you have two people and both are not closing then it's probably a lead quality issue or something if you hire two people one is closing one is not okay it was just a person issue okay so small tip here whenever you hire two sales people get two like setters or closers get two uh so that's the next thing you do you you close your first 20 30 40 50 customers as soon as you have a 30 close rate delegate"
Tan Gera outlines a strategic approach to delegation for entrepreneurs, starting with offloading administrative tasks to virtual assistants to reclaim valuable time. He then advises hiring two sales representatives simultaneously to accurately assess performance and identify whether issues lie with the individual or the offer, suggesting delegation only after achieving a consistent closing rate.
Resources
External Resources
Books
- "Blue to Digital Gold -- The New American Dream" by Paul Alex - Mentioned as a free book offer.
- "Buy Back Your Time" by Dan Martell - Recommended for guidance on delegation sequencing.
Articles & Papers
- Research by Harvard students - Referenced for the concept that environment determines success.
People
- Dan Martell - Author of "Buy Back Your Time."
- Mark Andreessen - Co-founder of Andreessen Horowitz, mentioned for his appearance on Joe Rogan's podcast discussing the crypto industry.
- Tan Gera - CEO and co-founder of Decentralized Masters, guest on the podcast.
Organizations & Institutions
- Decentralized Masters - Mentioned as a nine-figure global finance company dedicated to crypto education.
- Fifth Generation Inc. - Mentioned as the distiller and bottler of Tito's Handmade Vodka.
- Harvard - Referenced in the context of "the Harvard of crypto" to describe the high quality of Decentralized Masters' education.
- Stripe - Mentioned as a payment processor that refunded customers and locked funds during industry pushback.
Websites & Online Resources
- CashSwipe.com - Mentioned as one of Paul Alex's companies for secondary income or entrepreneurship.
- Decentralized Masters (decentralizedmasters.com) - Website to apply for their services.
- LinkedIn - Platform where Tan Gera is active and where his free group, The Sovereign Collective, can be found.
- officialPaulAlex.com - Website for a free copy of Paul Alex's book.
- Pipedrive (pipedrive.com/levelup) - CRM tool for sales processes, offered with a 30-day free trial.
Podcasts & Audio
- Joe Rogan's podcast - Mentioned as the platform where Mark Andreessen discussed the crypto industry.
- This Is Different - Podcast hosted by Malcolm Etheridge and Ricky Mulvey, discussing markets, the economy, and money.
Other Resources
- Crypto - Discussed as a digital asset and investment space.
- Digital Marketing - Mentioned as a skill to learn for driving traffic and sales.
- Environment beats intelligence - Concept discussed as a key factor in success.
- Financial Freedom - Described as the ability to afford anything one wants.
- Location Freedom - Described as the ability to be anywhere one wants.
- Sovereign Collective - A free group on LinkedIn for learning crypto basics.
- Tito's Handmade Vodka - Mentioned as a sponsor, described as America's favorite vodka.
- Time Freedom - Described as having control over one's time.
- Video Sales Letter (VSL) - A marketing tool used for sales funnels.
- Your Network is your Net Worth - A recurring theme and quote emphasizing the importance of connections.