Repairing Conflict: Heartfelt Connection After Every Argument
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Books
- "The Cinderella Complex" by Colette Dowling - Mentioned as a point of comparison for relationship expectations, contrasting idealized romance with the work required to maintain a long-term relationship.
People Mentioned
- Bea Voce (Couples Counselor) - Expert guest on the podcast, providing a five-step process for relationship repair after conflict.
- Terry Real (Renowned Couple Therapist) - His concepts of "customer service window" for listening partners and "enlightened self-interest" are referenced to illustrate effective communication and responsible language use during repair.
Organizations & Institutions
- NPR - The podcast is produced by NPR.
Other Resources
- "Customer service window" concept - An analogy used to explain how the listening partner should focus on understanding and validating the hurt partner's experience without immediately jumping to their own defense or perspective.
- "Enlightened self-interest" concept - A term used to describe the practice of owning one's language and expressing pain responsibly in a relationship, even when hurt, to facilitate better repair.
- "Alien and anthropologist" analogy - Used to describe the listening partner's role in approaching their partner's perspective with genuine curiosity and a desire to understand, as if studying a foreign species.