Superhuman's AI Agentic Framework Accelerates Productivity and Engineering

Resources

## External Resources

### Books
- **"The Compound Startup"** - Mentioned as a model for operating as a startup within a larger company.

### Articles & Papers
- **"OpenTrust joins Docusign Global Trust Network"** (Docusign) - Referenced in relation to the acquisition of OpenTrust by Docusign.
- **"Grammarly acquires AI-email client Superhuman"** (TechCrunch) - Referenced in relation to Superhuman's acquisition by Grammarly.

### People
- **Loïc Houssier** - CTO of Superhuman Mail, guest on the podcast.
- **Rahul** - CEO of Superhuman, mentioned for his engagement with product quality and user experience.
- **Alessio** - Founder of Recurral Labs, co-host of the podcast.
- **Swix** - Editor of Latent Space, co-host of the podcast.
- **Shishir** - Mentioned as the board and executive team at Grammarly/Superhuman.

### Organizations & Institutions
- **Superhuman Mail** - Company where Loïc Houssier is CTO, focus of the discussion.
- **Docusign** - Mentioned in relation to Loïc Houssier's past experience and the complexities of enterprise software.
- **Grammarly** - Acquired Superhuman, mentioned in relation to the current company structure.
- **OpenAI** - Competitor and provider of AI models, discussed in relation to Superhuman's AI strategy.
- **Anthropic** - Competitor and provider of AI models, discussed in relation to Superhuman's AI strategy.
- **Gemini** - AI model from Google, discussed in relation to Superhuman's AI strategy.
- **Baseten** - Mentioned as an inference company used for running models.
- **Y Combinator (YC)** - Mentioned in relation to companies developing on-device models.
- **Google Cloud Platform (GCP)** - Mentioned as Superhuman's cloud provider.
- **Microsoft** - Mentioned in relation to Outlook.
- **Apple** - Mentioned in relation to iOS development.
- **Meta** - Mentioned in relation to React Native and Realm DB.
- **MongoDB** - Mentioned in relation to Realm DB's acquisition.
- **Product Board** - Mentioned in relation to Loïc Houssier's past experience.
- **France's defense industry** - Mentioned in relation to Loïc Houssier's early career.
- **National Football League (NFL)** - Mentioned as an example of a domain with specific data needs.

### Websites & Online Resources
- **docusign.com** - URL provided in relation to the OpenTrust acquisition.
- **linkedin.com/in/houssier/** - Loïc Houssier's LinkedIn profile.
- **x.com/latentspacepod** - Latent Space podcast's X (Twitter) handle.
- **latent.space/** - Latent Space podcast's website.
- **Recurral Labs** - Mentioned as Alessio's company.
- **Obsidian** - Mentioned as a note-taking application.
- **Figma** - Mentioned as a design tool.

### Other Resources
- **Applied cryptography** - Mentioned in relation to Loïc Houssier's academic background.
- **Nuclear submarine workflows** - Mentioned in relation to Loïc Houssier's early career.
- **E-signature startup** - Mentioned in relation to Loïc Houssier's entrepreneurial experience.
- **AI agentic framework** - Discussed as Superhuman's approach to AI in email.
- **Local-first architecture** - Discussed as a core principle for Superhuman's product.
- **Vector search** - Mentioned as a backend technology for AI.
- **Knowledge graphs** - Discussed as a potential future data model for productivity.
- **PKI (Public Key Infrastructure)** - Mentioned in relation to OpenTrust's business lines.
- **SSL certificates** - Mentioned in relation to OpenTrust's business lines.
- **FedRAMP** - Mentioned in relation to enterprise compliance requirements.
- **IMAP (Internet Message Access Protocol)** - Mentioned as a protocol handled by email providers like Gmail and Outlook.
- **SMTP (Simple Mail Transfer Protocol)** - Mentioned in relation to email server functionality.
- **GCP credits** - Mentioned as an incentive for using Gemini.
- **Price-per-trillion-tokens** - Discussed as a relevant cost metric for large-scale AI usage.
- **Price-per-million-tokens** - Discussed as a cost metric.
- **Compound startup model** - Mentioned as a strategy for operating within Grammarly.
- **V0** - Mentioned as a prototyping tool for Next.js.
- **Go** - Mentioned as Superhuman's backend programming language.
- **Swift** - Mentioned as Superhuman's iOS development language.
- **Kotlin** - Mentioned as Superhuman's Android development language.
- **React Native** - Mentioned as a cross-platform development framework.
- **Assembly** - Mentioned as a low-level programming language.
- **C** - Mentioned as a programming language.
- **SQL** - Mentioned in relation to database queries.
- **PCI DSS** - Mentioned in relation to enterprise compliance requirements.
- **Regional compliance** - Discussed as a complexity in enterprise software.
- **On-prem appliances** - Discussed in relation to Docusign's offerings.
- **Earthquake mitigation** - Mentioned in relation to Docusign's physical appliance deployment.
- **Data residency** - Discussed as a factor in enterprise software deployment.
- **Verticalization** - Mentioned in relation to Docusign's market approach.
- **Agent laziness** - Discussed as a problem to overcome in AI agent design.
- **Canonical queries** - Mentioned as a method for evaluating AI model quality.
- **Date reasoning** - Discussed as a challenge for large language models.
- **Local storage** - Mentioned as a feature of browsers.
- **Extensions** - Mentioned as a feature of browsers.
- **Operating system** - Discussed in relation to browser functionality.
- **Device drivers** - Mentioned in relation to operating systems.
- **App store** - Mentioned in relation to application platforms.
- **Graph database** - Mentioned as a technology not yet tried by Superhuman.
- **Taxonomy** - Discussed in relation to knowledge graphs and entity classification.
- **Entities** - Discussed in relation to knowledge graphs and personalization.
- **Projects** - Mentioned as an example of an entity.
- **Tasks** - Mentioned as an example of an entity.
- **Initiatives** - Mentioned as an example of an entity.
- **Templates** - Mentioned in relation to Obsidian.
- **SAS product** - Mentioned in relation to inferring taxonomy from roadmaps.
- **Authentication** - Mentioned as a common feature in SAS products.
- **Authorization** - Mentioned as a common feature in SAS products.
- **Billing** - Mentioned as a common feature in SAS products.
- **User management** - Mentioned as a common feature in SAS products.
- **Dashboards** - Mentioned as a common feature in SAS products.
- **Features** - Mentioned in relation to company surface area.
- **Surface area** - Mentioned in relation to company features.
- **AGI (Artificial General Intelligence)** - Mentioned in relation to AI remembering everything.
- **Compute** - Discussed in relation to graph recomputation.
- **Vector database companies** - Mentioned as potential builders of knowledge graph engines.
- **CRM (Customer Relationship Management)** - Mentioned in relation to mining emails for population.
- **Technical moat** - Discussed as no longer being a sustainable competitive advantage.
- **User experience** - Highlighted as a key differentiator for companies.
- **Interface** - Mentioned in relation to beautiful products.
- **Latency** - Discussed as an impact on end users.
- **Patagonia** - Mentioned as a location for remote AI team members.
- **Canada** - Mentioned as a location for remote AI team members.
- **Bay Area** - Mentioned as a competitive market for AI talent.
- **PNL (Profit and Loss)** - Mentioned in relation to Superhuman's financial structure within Grammarly.
- **Bugs** - Discussed in relation to increased feature shipping.
- **Marketing** - Discussed in relation to supporting increased feature shipping.
- **Support** - Discussed in relation to learning new features.
- **Salaries** - Discussed in relation to engineer compensation.
- **Maslow pyramid** - Used as an analogy for engineer motivations.
- **Dopamine** - Mentioned as a source of satisfaction for engineers.
- **Attrition** - Discussed in relation to work environment.
- **Assembly language** - Mentioned as a low-level programming concept.
- **Memory** - Mentioned as a fundamental computer concept.
- **Swaps** - Mentioned as a fundamental computer concept.
- **Serverless** - Discussed in relation to server infrastructure.
- **Abstraction** - Mentioned as a concept in programming.
- **Fundamentals** - Emphasized as crucial for engineers.
- **Magic behind the curtain** - Used to describe a lack of understanding of underlying processes.