Poetry Without Plumbing Leads to Disaster

Resources

Books

• "A Diamond Is Forever and Other Fairy Tales" - This paper by two economics professors analyzed wedding and engagement ring spending and its correlation with marriage duration.

Research & Studies

• "A Diamond Is Forever and Other Fairy Tales" - This paper by two economics professors analyzed wedding and engagement ring spending and its correlation with marriage duration.

People Mentioned

• Frank Sinatra (Singer) - Mentioned as Mia Farrow's husband who didn't want her to work, leading to their divorce.
• Mia Farrow (Actress) - Mentioned as Frank Sinatra's wife who divorced him because he didn't want her to work.
• Huggy Rao (Stanford University) - Studies entrepreneurship and innovation, and discusses why great ideas fail.
• Billy McFarland (Businessman) - Organizer of the Fyre Festival.
• Pablo Escobar (Colombian drug lord) - Mentioned in relation to the Fyre Festival marketing, claiming it was on his private island.
• Jim March - Huggy Rao's colleague who wrote about leadership being a mix of "poetry and plumbing."
• Bob Sutton - Huggy Rao's colleague and co-author, a former Hidden Brain guest.
• Todd Park (CTO of the Obama presidency) - Mentioned for his role in the recovery of the Healthcare.gov system.
• Matthew Ridgway (US General) - Considered one of the best US generals in the 20th century, known for his leadership in Korea.
• Rob Willer (Sociologist, Stanford University) - Discusses strategies for engaging with people who have different views and bridging political divides.
• Spencer Cox (Republican Governor of Utah) - Spearheaded the "Disagree Better" initiative, promoting civil engagement across political lines.
• Katie Clayton (PhD student, Stanford University) - Submitted a video for a study on anti-democratic attitudes.
• Mike Tombs (Rob Willer's colleague) - Advisor on the video about democratic collapse.
• Kevin (Listener) - Shared his approach to engaging in conversations through physical contact and finding common ground.
• Christian Sweeney - Experienced union organizer who taught Rob Willer about leadership through positivity and inclusion.
• Lloyd Minor (Dean of the Medical School at Stanford) - Involved in a pre-mortem exercise to scale Stanford Medicine.
• Emily (Listener) - Shared her experience of changing political views and suggested a reality TV show concept for bridging divides.
• Carrie (Listener) - Shared her strategy of connecting with people by focusing on fundamental human needs and shared experiences, often inspired by dystopian movies.
• Lucia (Listener) - Shared an example of a social media interaction where she clarified definitions of "critical race theory" to bridge a divide.

Organizations & Institutions

• 20th Century Fox - Mentioned as the location where Frank Sinatra met Mia Farrow.
• Stanford University - Mentioned as the institution where Huggy Rao and Rob Willer work.
• ADT - Sponsor of Hidden Brain.
• AT&T - Sponsor of Hidden Brain.
• Bank of America Private Bank - Sponsor of Hidden Brain.
• Superhuman - Sponsor of Hidden Brain.
• California Department of Motor Vehicles (DMV) - Discussed for its transformation and improved customer service.
• Safeway - Mentioned as a place where people go to buy groceries, relevant to the DMV's kiosk idea.
• Uber - Used as an example of scaling and reinvention in organizations.
• Carrefour (France) - A big-box retailer that entered Japan and faced challenges.
• Whole Foods Market - Sponsor of Hidden Brain.
• Civitas - A civil society organization that bridges political and other divides.
• National Governors Association - Mentioned in relation to Spencer Cox's initiative.

Websites & Online Resources

• ADT.com - Mentioned for inquiring about home security systems.
• ATT.com/guarantee - Mentioned for details about the AT&T guarantee.
• Superhuman.com/podcast - Mentioned for learning more about the Superhuman AI productivity suite.
• Support.hiddenbrain.org - Mentioned for joining Hidden Brain Plus.
• Apple.co/hiddenbrain - Mentioned for Apple device users to access Hidden Brain Plus.
• Ideas.hiddenbrain.org - Email address for listeners to send voice memos with questions or comments.
• Goodtonofacts.org - Website from America's beverage companies with information about ingredients.
• Betterhelp.com/hidden - Mentioned for online therapy services.

Other Resources

• Fyre Festival - Used as a prime example of an event that failed due to prioritizing "poetry" (vision) over "plumbing" (operational details).
• Fyre App - The app Billy McFarland was looking to promote, which was overshadowed by the Fyre Festival.
• Ryugyong Hotel (Pyongyang, North Korea) - An example of a massive construction project that stalled due to engineering issues and economic crisis, illustrating the "edifice complex."
• Healthcare.gov - The website launched after the Affordable Care Act, which had a disastrous rollout, serving as an example of poetry over plumbing.
• The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder - A book co-authored by Huggy Rao and Bob Sutton.
• Scaling Up Excellence: Getting to More Without Settling for Less - A book co-authored by Huggy Rao and Bob Sutton.
• Win Hearts Then Minds - The title of a previous Hidden Brain episode featuring Rob Willer.
• Disagree Better Initiative - Spearheaded by Spencer Cox, aiming to role-model civil engagement across political disagreements.
• January 6th Capitol Riot - Mentioned in a video highlighting the dangers of democratic collapse.