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Will Coss (Executive Producer of the Macy's Thanksgiving Day Parade) - Discussed the popularity of the Macy's Thanksgiving Day Parade, attributing it to tradition, spectacle, kitsch, and art.
Tony Spring (CEO of Macy's, Inc. and former CEO of Bloomingdale's) - Shared his strategy for the "Bold New Chapter" turnaround plan for Macy's, including store closures, merchandise improvements, and focusing on the affluent consumer for Bloomingdale's and Blue Mercury.
Mark Cohen (Former Professor and Director of Retail Studies at Columbia Business School, former retail executive) - Provided a dissenting voice on the future of Macy's, criticized past strategies, and offered insights into the history and challenges of department stores like Sears and Macy's.
Jeff Kinney (Author of the "Diary of a Wimpy Kid" books, owner of An Unlikely Story bookstore) - Shared his experience building and running an independent bookstore and his ambitious plan to redevelop downtown Plainville, Massachusetts.
Dwight Eisenhower (Former U.S. President) - Mentioned in the context of the emergence of mid-20th century retail due to his role in building the interstate highway system.
Jerry Seinfeld (Comedian/Actor) - Referenced in an anecdote about a "Seinfeld" episode where his parents wanted him to join the Bloomingdale's executive training program.
Tina Turner (Singer) - Mentioned in relation to the chain mail dress she wore in "Mad Max Thunderdome," which was created by Whiting and Davis, a jewelry company from Plainville.
Jason Tatum (NBA Player for the Boston Celtics) - Featured as a visiting author at Jeff Kinney's bookstore, promoting his children's book "Baby Dunks a Lot."
Benjamin Macchi (Young fan) - Expressed his admiration for Jason Tatum and Jeff Kinney at the bookstore event.
Izzy Godette (Shopper) - Shared her positive impressions of Jeff Kinney's bookstore.
Chris Alba (Local resident) - Praised Jeff Kinney's redevelopment efforts in Plainville.
Jeannie Schulz (Widow of Charles Schulz) - Mentioned as a friend of Jeff Kinney from the "small club" of property creators/representatives at the Macy's Thanksgiving Day Parade.
Charles Schulz (Cartoonist, creator of Peanuts) - Referenced as the creator of Snoopy, a Macy's Thanksgiving Day Parade balloon.
Books
"Diary of a Wimpy Kid" by Jeff Kinney - The book series that launched Jeff Kinney's career and has a giant balloon in the Macy's Thanksgiving Day Parade.
"Baby Dunks a Lot" by Jason Tatum - The children's book that Jason Tatum was promoting at Jeff Kinney's bookstore.
Organizations & Institutions
Macy's, Inc. - The main subject of the episode, discussed in terms of its history, current challenges, and future strategies.
Bloomingdale's - A luxury retailer within the Macy's, Inc. portfolio, where Tony Spring previously served as CEO.
Blue Mercury - A high-end beauty retailer acquired by Macy's, Inc.
Columbia Business School - Where Mark Cohen was a professor and director of retail studies.
Sears - A former retailing giant discussed as a case study of failure in the retail industry.
Montgomery Ward - Another department store mentioned that has disappeared.
Lord & Taylor - Another department store mentioned that has disappeared.
Abraham & Straus - A department store where Mark Cohen had his first job, which no longer exists.
Sears Canada - A company where Mark Cohen served as CEO, which no longer exists.
Home Depot - Mentioned in an anecdote about its founders being dismissed by Sears executives.
Zara (Inditex) - Cited as a thriving retailer.
LVMH - Cited as a thriving luxury retailer.
Nike - A brand partner that pulled out of Macy's for a period but later returned.
Tory Burch - A brand that Macy's would like to carry more extensively.
On Running - A sneaker brand that Macy's would like to carry.
Boston Celtics - Jason Tatum's NBA team.
Websites & Online Resources
TikTok - Mentioned as a social media platform influencing trends, specifically young boys wearing perfume/cologne.
Other Resources
Macy's Thanksgiving Day Parade - The central event discussed, analyzed for its economic value, marketing impact, and cultural significance.
Super Bowl - Used as an analogy by Mark Cohen to explain the associated ad madness and its connection to a major event.
German Autobahn - Referenced by Mark Cohen as the inspiration for Dwight Eisenhower's interstate highway system.
"Cheers" (TV show) - Its theme song adage "make sure you know everybody's name" was quoted by Tony Spring to Jeff Kinney.