Creative Agency Account Manager Podcast

By Jenny Plant

This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

8 episodes

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All Episodes

Storytelling Builds Trust Faster Than Showcasing Expertise

Mar 17, 2026

Build trust through authentic storytelling, not just expertise. Discover how highlighting transformation and vulnerability creates deeper client connections and drives business growth.

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Agency Model Transformation: Focus on Client Growth Over Financial Engineering

Mar 04, 2026

The agency model's struggles stem from prioritizing financial engineering over client growth. Independent agencies can seize this disruption by focusing on measurable outcomes and strategic advisory.

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AI Agents Revolutionize Pharma -- Agency Pricing, Governance, and Personal Branding Imperatives

Feb 11, 2026

AI agents are revolutionizing pharma and medcomms, shifting focus from prompting to building. This evolution challenges traditional pricing and demands proactive personal branding for survival.

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Sellable Asset Mindset Drives Predictable Agency Growth and Resilience

Feb 03, 2026

Build your agency as a sellable asset to unlock predictable growth and resilience. This disciplined approach systematizes operations, creating a business that thrives independently and maximizes present profitability.

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Agency Profitability Hinges on Operational Clarity and Talent Alignment

Jan 16, 2026

Boost agency profitability by aligning talent with services and standardizing processes before AI integration. Master operational clarity to leverage technology effectively and ensure financial health.

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Procurement Partnership Requires Proactive Agency Engagement and Trust

Jan 06, 2026

Build genuine partnerships with procurement by proactively demonstrating value, fostering trust, and aligning on mutual goals beyond transactional cost savings.

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Fixing Enterprise Content Supply Chains with AI-Enabled Workflows

Dec 23, 2025

Enterprise content operations are broken, with 80% of MarTech unused. Fix your content supply chain with AI-enabled workflows to reduce costs, speed delivery, and avoid amplifying chaos.

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Agencies Must Embrace AI for Reinvention and Competitive Survival

Dec 09, 2025

Embrace AI or risk obsolescence. Agencies must foster curiosity and creativity to reinvent services, streamline operations, and secure future growth in a rapidly evolving market.

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