Outsourcing Reclaims Time Through Residual Management, Not Elimination
TL;DR
- Outsourcing tasks requires ongoing management, meaning the time saved is a reduction, not an elimination, of effort, shifting focus from the remaining 10% to the 90% gained.
- Focusing on the significant time reduction achieved through outsourcing, rather than the residual management required, leads to greater satisfaction and less frustration with the process.
- Even with outsourced services like house cleaning, initial setup, occasional specific requests, and minor tidying remain necessary, illustrating that complete task elimination is rare.
- So-called passive income streams, such as royalties or rental properties, still necessitate bookkeeping, oversight, and occasional updates, demonstrating that true zero-effort income is largely a myth.
- The principle of residual management applies across various domains, from grocery delivery requiring ordering and unpacking to managing direct reports, highlighting a universal trade-off.
- Recognizing that most endeavors require some level of continued involvement, even when significantly offloaded, allows for appreciation of the substantial time freed up by outsourcing.
Deep Dive
Outsourcing tasks, while a powerful tool for reclaiming time, does not eliminate the need for personal oversight. The core implication is that individuals who outsource must shift their focus from the complete elimination of a task to managing the significantly reduced residual effort, thereby maximizing the time saved rather than becoming frustrated by the lingering 10% of required involvement.
When outsourcing, the primary benefit is the substantial reduction in personal time commitment, freeing up hours that can be reallocated to more valuable activities, such as family time or strategic work. However, the residual 10% of management and supervision is unavoidable. For instance, house cleaning services require initial guidance on preferences and occasional specific instructions, such as detailing a guest room. This might also involve tidying up before the cleaners arrive to prevent accidental misplacement of items. Similarly, grocery delivery services necessitate ordering, checking the order for accuracy, and putting away the items. Even hiring a direct report at work requires ongoing supervision and support to ensure tasks are performed to standard. This principle extends to so-called passive income streams, which invariably demand some level of bookkeeping, oversight, or adaptation to changing circumstances, such as managing rental properties or updating online course platforms.
Ultimately, recognizing that complete task delegation is rare and that a small residual effort is a natural consequence of outsourcing allows individuals to appreciate the significant time savings achieved. By focusing on the 90% of time reclaimed, rather than resenting the 10% that remains, individuals can more effectively leverage outsourcing to enhance their overall productivity and well-being.
Action Items
- Track 5-10 outsourced tasks: Measure time saved versus ongoing management effort (ref: outsourcing management).
- Create checklist: Define 3-5 key supervision points for 2 outsourced task categories (ref: house cleaning example).
- Evaluate 3-5 outsourced services: Identify those requiring minimal ongoing oversight for maximum time savings.
- Document 2-3 common issues: Outline solutions for recurring problems in outsourced tasks (ref: house cleaning example).
Key Quotes
You can't check something entirely off your list, even if you hire someone else to do it. You still have to do a little management and supervision. So it's best to focus on how you are saving 90% of the time you would have spent on a task, rather than get frustrated about the 10% that likely won't go away.
Laura argues that when tasks are outsourced, a complete relinquishing of responsibility is unrealistic. She suggests that focusing on the significant time savings achieved (90%) rather than the remaining small portion of management (10%) leads to a more positive outcome. This perspective encourages a shift in mindset from frustration over incomplete delegation to appreciation for substantial efficiency gains.
Here's the thing, though: when you outsource a task that would otherwise fall to you and that actually needs to get done, you won't be able to let it go completely. You will need to have some level of involvement. It will just be way less involvement than when you are handling the task directly.
Laura explains that even with outsourcing, some level of personal involvement remains necessary for tasks that are critical. She clarifies that this required involvement is significantly less than if the task were handled entirely by oneself. This highlights the nuanced nature of delegation, where complete detachment is not the outcome, but rather a substantial reduction in personal effort.
So even if your house cleaners do almost everything, you can't check house cleaning off your list completely. You will be a lot less annoyed by the little things you have to do when you remember that fact.
Laura uses the example of house cleaning to illustrate that outsourcing does not equate to zero personal effort. She points out that even with professional cleaners, minor tasks like tidying up or communicating specific needs persist. Laura suggests that acknowledging this reality can reduce annoyance with the remaining small responsibilities.
I maintain that there aren't a whole lot of truly passive forms of income out there. I get royalty checks from books I wrote 15 years ago, but that is because I am still out here in the world talking about time management all the time.
Laura challenges the notion of completely passive income, asserting that most income streams require ongoing engagement. She uses her own experience with book royalties as an example, explaining that continued promotion of her work is essential for maintaining that income. Laura implies that even seemingly passive income requires some form of active participation or visibility.
So when a little bit is required of you and a lot is done by someone else, it's best not to resent the little you have to do. If you have made wise choices and trained people well, it probably will be just a little after a while, which is a lovely thing indeed.
Laura concludes that when a significant portion of a task is handled by others, the remaining small personal requirements should not be resented. She suggests that with effective delegation and training, this residual effort can diminish over time. Laura frames this outcome as a positive and desirable result of wise decision-making.
Resources
External Resources
Tools & Software
- Monarch - All-in-one personal finance tool for budgeting, accounts, investments, net worth, and future planning.
Articles & Papers
- "2025 survey" - Survey of Monarch users indicating savings and increased financial control.
People
- Laura - Host of the "Before Breakfast" podcast, providing tips on outsourcing and time management.
Organizations & Institutions
- iHeart Radio - Production company for the "Before Breakfast" podcast.
- NFL (National Football League) - Mentioned in relation to the playoffs and Super Bowl.
- Verizon - Sponsor of NFL Wild Card Weekend.
- Mint Mobile - Company offering wireless plans, mentioned in relation to a holiday offer.
Websites & Online Resources
- monarch.com - Website for the Monarch personal finance tool, offering discounts with a specific code.
- watchnfl.com - Website for the NFL schedule.
- mintmobile.com - Website for Mint Mobile wireless plans.
Podcasts & Audio
- Before Breakfast - Podcast hosted by Laura, discussing outsourcing and time management.
Other Resources
- Passive income - Concept discussed in relation to the effort required even with outsourced management.
- Royalty checks from books - Example of income requiring ongoing engagement.
- Dividends and interest - Financial concepts requiring bookkeeping.
- Rental property - Example of an investment requiring management, even with a property management company.
- Virtual courses - Online educational offerings requiring website maintenance and algorithm updates.
- Super Bowl 60 - Mentioned as a future event in the NFL playoffs context.
- Wild Card Weekend - NFL playoff event sponsored by Verizon.