AI Empowers Mid-Sized Companies with Scalable, Personalized Training

Key Quotes

"If you're a company in the hundreds of employees, you don't have to live with a problem. We can give you a tool that will give you the same services as if you had a full department, without taking anybody's job away, and then solve the problem at your size."

Luis Garcia explains that his company, Pete, offers a solution for businesses with hundreds of employees that need the capabilities of a full training department. Garcia highlights that this tool provides these services without the need to eliminate existing jobs, addressing the problem at the company's current scale.

"I started programming computers when I was eight years old, which today is actually common. Kids can get involved with computers very early, but back in the 80s, when I was a kid, that was super, super rare. But I started being a programmer when I was nine years old, so I always wanted to see what's next."

Luis Garcia shares his early exposure to technology, beginning programming at a young age. Garcia notes that while this is common for children today, it was exceptionally rare in the 1980s, indicating his long-standing fascination with future advancements.

"But once you remove the expert from the room, the materials that before you don't care too much about what's behind that educator, that person is an expert and is a good communicator, you feel educated, right? But if you remove that person from the equation, now the teacher is that material behind him or behind her, and that was doing the teaching, right? And it becomes a very big challenge because not everyone can prepare materials that are ready to do learning, to become a training experience."

Luis Garcia discusses a challenge in digital education: the removal of the expert presenter. Garcia explains that when the educator is absent, the quality of the training materials becomes paramount, and not all content is inherently designed to be an effective standalone learning experience.

"So the problem there is that, first of all, you know, come and do it. And so people don't, and that the training is not very good, it's not very effective, and it's not their job. And so they do it once a year, and then they become outdated, and they just leave with the problem."

Luis Garcia identifies a common issue when companies try to handle training internally without dedicated resources. Garcia points out that individuals tasked with training are often not experts in instructional design, leading to ineffective and outdated training that does not solve the core problem.

"We find that if you're under 50 people, that we're too expensive, and you're better off having people shadow each other, right? So when we get those folks, just get people in the conference room once a month, and you'll be, you'll be fine, right? But if you are over 50 people, then that just doesn't make, that doesn't scale."

Luis Garcia clarifies the ideal client size for his company's services. Garcia states that for businesses with fewer than 50 employees, the cost of their solution may be prohibitive, and traditional methods like shadowing are more suitable, whereas for companies over 50 employees, their solution becomes necessary for scalability.

"And so the more choices for us to choose, the better. Yeah, the better. Yeah, I feel like that's what that's going to be the choice. And then that's why I always say like, 'Why haven't you gone Google Gemini or this?' And it's like, 'Hey, OpenAI has worked really well just keeping me there.'"

Luis Garcia expresses the advantage of having multiple AI model options available. Garcia believes that increased choice benefits his company's ability to select the best model for specific tasks, noting that while OpenAI has been effective, he is open to exploring other options like Google Gemini.